EMITest Product Support Availability and Lifecycle
 

1. What is the Support Lifecycle policy?

CKC Laboratories is standardizing it's product support policies for software products. Support Lifecycle policy update went into effect June 1, 2004. The Support Lifecycle policy update applies to all software products, and to future product versions.

2. What support is available for CKC software?

Software	Standard Support Agreement	Premium Support Agreement	Paid per-incident support	Design changes and feature requests	Product Updates	On-Site Support
EMITest 2.80-4.00.08
EMITest 4.00.09-4.00.22	X	X	X		X
EMITest 4.01.01 (greater)	X	X	X	X	X	X
EMITest for TestStand 1.0	X	X	X