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How Was Our Service?

Please let us know more about the quality of our services. When you complete our survey, CKC will automatically enter you into a drawing for a $100 Best Buy gift card. *See details below.

Please include your entire mailing address if you would like to receive the free gift.

* Denotes Required Field.
Date(s) of Service
CKC Site
CKC Engineer (optional)
First Name *

Last Name *

Company
Address
Phone
E-mail *


1. Scheduling / Sales:

Please rate the overall ability of your CKC Service Advisor (Knowledge of standards and test capabilities, flexibility and courtesy).

2. Engineering Personnel:

Please rate the technical ability of the CKC engineering personnel (EMC, standards and procedural knowledge).

3. Personal Appearance and Demeanor:

Please rate the overall appearance and professionalism of the CKC staff.

4. Laboratory Facilities:

Please rate the technical capability of CKC test facilities (equipment availability, laboratory set-up and working ergonomics).

5. Facility Appearance:

Please rate the overall appearance and cleanliness of the CKC facility and staff (organization, comfort, professional appearance).

6. Reports - Content:

Please rate the technical content, organization and appearance of the test reports you received.

7. Reports - Service:

Please rate how responsive our staff was to inquiries regarding your test reports.

8. Reports - Completion:

Please rate how quickly your reports were processed after testing was completed.

9. (Optional) Do you test at EMC laboratories other than CKC Laboratories, Inc?

(test capabilities, technical / regulatory services, other services you would like to have)

Laboratory Name(s):

 Yes    No

10. If YES, what important features and/or services does the other lab(s) offer that are better than what CKC offers or that are not offered at CKC?

Answer/Comments:

11. CKC Certification Services – Technical Ability:

Please rate the technical and regulatory knowledge of the CKC-CS staff.

12. CKC Certification Services – Service:

please rate how responsive the CKC-CS staff was to inquiries regarding your application.

13. CKC Certification Services - Completion:

Please rate how quickly your application was processed after submittal to CKC-CS.

14.Additional Comments related to any of the above questions.



What type of improvements would you like to see at CKC Laboratories, Inc?

(test capabilities, technical / regulatory services, other services you would like to have)

 

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